Troubleshooting: Site Issues & Bug Reports

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Bok
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Mon Sep 12, 2022 5:35 pm

Apologies for doing this here, could not reach member otherwise:

@faj you need to delete a few messages before you can receive more, seems your inbox is full! The forum message system allows only limited storage of messages.

Also not to forget to empty the bin.
faj
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Mon Sep 12, 2022 6:25 pm

Bok wrote:
Mon Sep 12, 2022 5:35 pm
faj you need to delete a few messages before you can receive more, seems your inbox is full! The forum message system allows only limited storage of messages.
Indeed, that was the problem. It is a bit surprising that the error message does not mention the cause of the issue, only something about messages being unreadable because they are on hold, which makes perfect sense sense... once you know what that means. Thanks!
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pedant
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Mon Sep 12, 2022 7:46 pm

didn't know people were running out of room. speak up! :lol:

changed message limit per box from 200 -> 600
and max recipients from 5 -> 15

i could turn it up higher if needed lmk
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Bok
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Mon Jan 30, 2023 9:01 pm

Not sure if I am the only one, but I am having the following issue since a few weeks (all this only happens on smartphone, not desktop):

_keep getting signed out of the forum, even if stay signed in is ticked
_keep getting signed out for example after being logged in, writing a message and pressing enter to submit it.
_signing in prompts invalid input message multiple times in a row until it sometimes eventually works.
–experimenting I found it to work better if I sign in "slower" ergo wait a bit after putting in password before pressing sign in

Any input is appreciated and many thanks ahead!
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pedant
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Tue Jan 31, 2023 5:37 pm

dunno. i actually want to switch to another forum software, but i haven't had time to do the migration.

phpBB is ok, but it's just too annoying to maintain and update unless you're using it 100% unmodified/uncustomized.
like for almost every single update, nothing added on just works without modification. i have to update the theme and all of my plugins (which requires some coding since i wrote some of the plugins). i would say this is my chief complaint about phpBB. too much maintenance burden.

so, eventually this site will probably use xenforo. a few things about it annoy me, but i'm on some other sites that use it, and i honestly think it's better software from the user's perspective. more featureful, and pictures are easier to work with for example. so assuming the maintenance burden is lower (haven't verified that yet), it should be a win win.
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Bok
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Tue Jan 31, 2023 6:50 pm

pedant wrote:
Tue Jan 31, 2023 5:37 pm
dunno. i actually want to switch to another forum software, but i haven't had time to do the migration.

phpBB is ok, but it's just too annoying to maintain and update unless you're using it 100% unmodified/uncustomized.
like for almost every single update, nothing added on just works without modification. i have to update the theme and all of my plugins (which requires some coding since i wrote some of the plugins). i would say this is my chief complaint about phpBB. too much maintenance burden.

so, eventually this site will probably use xenforo. a few things about it annoy me, but i'm on some other sites that use it, and i honestly think it's better software from the user's perspective. more featureful, and pictures are easier to work with for example. so assuming the maintenance burden is lower (haven't verified that yet), it should be a win win.
Sounds good! Appreciate your efforts, thank you for keeping this running behind the curtains!
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debunix
Posts: 1860
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Location: Los Angeles, CA

Fri Feb 03, 2023 11:21 am

Firefox for mobile has a big regarding cookies that gives similar behavior where it “forgets” logged on status.

It might not be only the forum software.
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Bok
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Fri Feb 03, 2023 6:41 pm

debunix wrote:
Fri Feb 03, 2023 11:21 am
Firefox for mobile has a big regarding cookies that gives similar behavior where it “forgets” logged on status.

It might not be only the forum software.
Ah that is a good hint! I will try using another browser and see if the problem persists.
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akedomakona
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Mon Jan 29, 2024 5:58 pm

I'm no longer receiving email updates on threads I follow - I tried emailing the admin but I'm not sure that went through (or maybe I just didn't receive the response). In any case - it would be great to get emails when certain threads post again.
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Bok
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Mon Jan 29, 2024 6:45 pm

akedomakona wrote:
Mon Jan 29, 2024 5:58 pm
I'm no longer receiving email updates on threads I follow - I tried emailing the admin but I'm not sure that went through (or maybe I just didn't receive the response). In any case - it would be great to get emails when certain threads post again.
I had the same issue a while back, one time they landed in my spam folder, unmark as spam and it worked again. The other that was not the issue, but things went back to normal again. Not sure how or why.
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the_dalu
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Sat Aug 24, 2024 4:53 am

Saw this on Reddit. (I also had this issue. i had to try with different email accounts to get it working.)


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Victoria
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Sat Aug 24, 2024 9:38 am

the_dalu wrote:
Sat Aug 24, 2024 4:53 am
Saw this on Reddit. (I also had this issue. i had to try with different email accounts to get it working.)

Sorry to hear this. In the past we’ve had a few new members find the confirmation email was in their spam folder. Maybe check there.
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the_dalu
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Sat Aug 24, 2024 10:17 am

I’ll pass the message.
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Victoria
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Sat Aug 24, 2024 10:31 am

the_dalu wrote:
Sat Aug 24, 2024 10:17 am
I’ll pass the message.
Another thing, if someone is using email forwarding, to automatically forward messages, this may be the problem. Perhaps the messages are sitting in the spam folder of the original email account. You’d have to check the original inbox there. Typically, spam messages are not automatically forwarded.
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the_dalu
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Sat Aug 24, 2024 2:14 pm

I am not sure if it is applicable to Teaforum.org. Google, Microsoft and Yahoo changed rules for bulk senders. https://support.google.com/a/answer/811 ... 03796&rd=1

They need to have TLS, SPF, DKIM and DMARC.

This shows that SPF and DMARC are missing for teaforum.org. https://teracloudmanageditservices.com/domain-scanner/ Might be nothing.
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