Anyone ever have issues with US Customs and Fed Ex?
Posted: Thu Dec 17, 2020 12:28 pm
I have two packages coming in from a package forwarder in Japan. One is out for delivery and the other is held up in customs. Fed Ex called me this morning saying they needed to know what the items are made of and that they need the Manufacturer ID or addresses of all the different manufacturers. I emailed back explaining that all the items in the box are made of clay and that since they are all artists/potters, their address would most likely be their home and I have no way of getting that info. Surely there has to be some sort of exemption for art. How can art have a Manufacturer ID?
The only thing I can think is that they flagged it since it was a larger box(FWIW, From Japan packs things very well), they think I am an importer or something. I haven’t heard back but I am quite worried. I really don’t want it to be shipped back to Japan, where I will have to pay for them to probably split the order into smaller boxes and pay for shipping again.
I ordered a bunch of incense too, but surprisingly that’s in the box being delivered today. I thought for sure that’s what flagged it initially.
The only thing I can think is that they flagged it since it was a larger box(FWIW, From Japan packs things very well), they think I am an importer or something. I haven’t heard back but I am quite worried. I really don’t want it to be shipped back to Japan, where I will have to pay for them to probably split the order into smaller boxes and pay for shipping again.
I ordered a bunch of incense too, but surprisingly that’s in the box being delivered today. I thought for sure that’s what flagged it initially.