Reboot? Do you (or anyone else, if original poster is not currently checking the forum) know what that means?baldheadracing wrote: ↑Thu Feb 08, 2024 1:47 pmFYI, Fellow does sell refurbs - $132 for the Corvo (for tea) or the Stagg for pourover. https://fellowproducts.com/collections/refurbished-gear
FWIW, I've had my Stagg EKG from the KickStarter for six years now - still going strong except for the temperature controlling circuitry needing a reboot a couple times a year.
Electric Kettles
I did find instructions on resetting the kettle: hold down both buttons 10 seconds, and 'factory reset' appears in the window. tap the power on button to confirm. The screen changes to give you an option to 'cancel', I guess while it is resetting. Then it is supposed to restart in a few seconds, but mine just sits there with the 'cancel' screen indefinitely....as in, 10 minutes or more.
Am I doing something wrong?
Am I doing something wrong?
Sorry you’re having these issues. I’ve had a Stagg EKG for several years now with no issues so far. Are you buying your kettle directly from Fellow or? Since the kettle has a one year warranty I’d just replace it. I also use Bonavita variable temp kettle, not as attractive as Stagg, but a faster pour. I have found the Bonavita base needed replacing after some years out of warranty so have bought a replacement base on eBay.
One of my Staggs is still going strong, I think now about 4 years out. The others both developed this same fault early, within the first year, and it is getting worse. I've just done what I hope is a proper reboot/reset, and I'm running it through it's paces now to see if this has fixed the issue.
I also had one Bonavita that kept going and going and finally was replaced only for preference for different size/spout. Finally decided the goosenecks are just too slow when I need to pour fast and get out the door with the thermoses. I might still have that base to pull out and see if it fits the Stagg kettle [I successfully mixed and matched a Gourmia and one other brand in the past because the base connections were the same.
I also had one Bonavita that kept going and going and finally was replaced only for preference for different size/spout. Finally decided the goosenecks are just too slow when I need to pour fast and get out the door with the thermoses. I might still have that base to pull out and see if it fits the Stagg kettle [I successfully mixed and matched a Gourmia and one other brand in the past because the base connections were the same.
that's a shame. mine's still working fine. i have never tried the factory reset. i wonder what it's even for, lol. did wherever you found that procedure give any more info?
the reason i ask is, afaik, it loses all state afaik when it fully loses power (unplug from outlet). i'm not aware of any nonvolatile user settings. i assume that's what the other user meant by reboot, but who knows.
the only thing i can imagine resetting with some special procedure is something related to calibration?
the reason i ask is, afaik, it loses all state afaik when it fully loses power (unplug from outlet). i'm not aware of any nonvolatile user settings. i assume that's what the other user meant by reboot, but who knows.
the only thing i can imagine resetting with some special procedure is something related to calibration?
The reset definitely made a difference, because since then, it's working much better. I'm not sure it's 100% perfect (I don't always take notes or log every time it happens) but I don't need to replace it yet.
This was the key I needed:
Anyway, THANK YOU very much!
This was the key I needed:
It's so helpful and I don't understand why it was so hard to find on their web site. Maybe they assume everyone uses their app and has another way to do the same thing?baldheadracing wrote: ↑Thu Feb 08, 2024 1:47 pmFWIW, I've had my Stagg EKG from the KickStarter for six years now - still going strong except for the temperature controlling circuitry needing a reboot a couple times a year.
Anyway, THANK YOU very much!