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I have since contacted M & S, and they have replied that E.G. is not discontinued at all, despite what we were told in the store. It is just being 'redesigned', which may be as little as a new box! So, all we have to do is ride out the storm until the new stock arrives (and hope they haven't change...

The news was a shock to me as well because M&S Empress Grey is my go-to tea while in the office. I have found two other teas that could be quite palatable replacements: Twinings Lady Grey and Kusmi Tea Anastasia (check out https://int.kusmitea.com/our-teas/russian-blends/anastasia.html?packaging=56)...

So maybe I'm a bit blind, but I'm not seeing whats wrong with it? A 15% refund is unacceptable though The spout is uneven on the lower right hand side. As OldWaysTea said, someone must have squished it when it was still pliable. I am just particularly shocked about this because I know the lengths t...

OK, I know I am new here - but I was not on the old TeaChat forum where I went with the same name. Normally I am a nice person and it takes a lot to annoy me, but it can be done. As evidenced by my little tale here that I would like to tell. Long story short: apparently not even reputable sellers of...